Swan Housing Group

Resident's Leaflets

Please find below our new resident leaflets (January 2009) which also include our service standards. These have been Crystal Marked for easy reading.

To see the latest version, please click on the leaflet image below.
Should you require further information on any of our leaflets please contact us on 0845 617400

Adaptations

Anti-social behaviour
and harassment

Complaints and compliments
Adaptations leaflet Anti-social behaviour and harassment leaflet Complaints and Compliments leaflet

Customer care

Equal opportunties

Estate services

Customer care leaflet

 Equality and Diversity leaflet

 Estate services leaflet  

Leasehold services

Lettings and empty homes

Rent

Leasehold services leaflet

 Lettings and empty homes leaflet

Rent Leaflet

Repairs

Resident Involvement and Community Development

Supported Housing and Floating Support

  
Repairs leaflet Resident involvement leaflet Supported housing and floating support leaflet

Tenancy Management 

Learning Disability Floating Support 
Managing your tenancy Learning Disability Floating Support leaflet  
       
       
       

 

 

 

 


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