Swan Housing Group

Anti-Social Behaviour

It is Swans aim to promote a safe and secure environment for people to live in.  We want to do everything we can to prevent anti-social behaviour before it starts.  We will do this by enforcing tenancy conditions and using preventative methods where appropriate. 

Where necessary, we will deal effectively with non-tenants who directly or indirectly affect our estate management function. We will work 'together' with our to create safer neighbourhoods. 

What is Anti-Social Behaviour (ASB)? 

Anti-social behaviour is defined in law as:  “Behaviour that is capable of causing nuisance or annoyance to any person that does not live in the same household as the person(s) causing the anti-social behaviour, and can be considered so by any reasonable person.” 

PoliceIn practice, anti-social behaviour can take many forms, but behaviour will be considered anti-social if it breaches tenancy conditions or meets the criteria above. Why does Swan have a special policy for anti-social behaviour?  

Swan takes anti-social behaviour very seriously, and we are committed to working in partnership with our tenants, leaseholders and other agencies to reduce anti-social behaviour. Our policy sets out Swan’s position on anti-social behaviour and the action Swan can take. 


In order to make our approach to anti social behaviour clear we have developed three key documents:-

Our statement of policy – this describes our general approach to anti social behaviour and our commitment to dealing with it.

Anti Social Behavior Leaflet

Anti-Social Behaviour Guarantee

How do report I report anti-social behaviour?

If you suspect you may be a victim of anti-social behaviour and wish to seek more advice, call our neighbourhood housing officers on 0845 6124700.


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