Rent and Service charges
The rent you pay us is our main source of income. We use it to provide services and homes for people who need them. This is why we are quick to remind you when you owe us money.
We understand that sometimes you might find it difficult to pay your rent. It is always better to tell us you are having problems as soon as you know rather than waiting until you owe a lot of money.
For further information
Please click on the links below:
- Rent - How to pay and how we can help
- Service charges - what are they?
- Benefits and Money Advice
- Useful Links - Useful Website Links
- Rent leaflet
- Guidance note- better ways to pay
- Credit Unions - Click to find our more
- The Benefits of a Bank Account
- A list of External Agencies which offer Welfare Benefit and Money Advice
- Link to Swan HA benefits calculator:www.swan.entitledto.co.uk
You can use the on line welfare benefit calculator to calculate what state benefits you maybe entitled to receive in relation to your own personal circumstances - just input your family details, and your incomes and it will estimate what benefits you could claim form the Department of Work and Pensions and HM Revenues & Customs
- Tenant portal – Remember to check your rent statement though the tenant portal.
Watch out for loan sharks
If you are struggling to pay your rent, talk to your Income Officer straight away and also read the information on the rents page.