Corporate Ethos and Policies
From April 2009 Swan has a new corporate plan:
Our Mission
Swan will continue to provide excellent housing services that meet the changing needs of the communities of East London and Essex, delivering neighbourhoods that are healthy, vibrant and sustainable.
Swan’s mission is to:
Create homes and communities that people want to live in.
Values
Swan is ...
Imaginative
We create solutions, break down barriers, achieve against the odds – make things happen
Insistent
We go the extra mile for our residents, we put energy into what we do because we believe in it
In touch
We listen and respond to our residents and involve them in decision-making. We are aware of the latest developments in housing
Strategic Objectives
Objective 1:
To deliver an annual growth of 5% in affordable homes
Objective 2:
To exceed Business Plan targets
Objective 3:
To be judged as an improving landlord by our residents
Objective 4:
Reduce inequality and increase social inclusion
Objective 5:
Involve our residents and build strong communities
To see a complete edition of our Corporate Plan 2009-2012 please click here