Delivering effective services, enterprising solutions and exemplary homes and communities.



Using the site

We have tried to create a website that is available to everyone including those with visual impairments. We have done this by:

  • Aiming to use a web font so all text is easy to read.
  • Using alt tags for images to convey information.
  • Ensuring that navigation through our website works in a consistent way.
  • Avoiding the use of images of text wherever possible.

Below are a few helpful ways in which you can start using the website more easily.

To change text size on the site:

To increase size: use CTRL +

To reduce size: use CTRL -

To reset: use CTRL 0 (zero) or CTRL *

Click here for further details on adjusting the text size in your browser 

To change font and colour on the site:

For a step by step instruction on how to change the font and colour settings please see your browser help page. For most browsers you can access the help page by pressing F1. Sometimes help is displayed as a tab at the top of the screen, a tool symbol or a cog on the right-hand side corner or on the dropdown from the browser main tab.


The content has been written and formatted to make it accessible. For example:

  • Headings highlight sections of text.
  • Sentences are short with the meaning at the beginning.
  • Links use meaningful text.
  • Forms can be navigated using the tab key.

Contact us

If you are experiencing difficulties accessing the site or have any comments please call us on 0300 303 2500.

Opening hours: Monday - Thursday: 9.00 am - 5.15 pm and Friday: 9.00 am - 5.00 pm.

You can also email us at


© Swan Housing Association 2018. All rights reserved. Company no. 28496R. VAT No. 713 9515 35
Registered address: Pilgrim House, High Street, Billericay, Essex CM12 9XY.
Regulated by: Regulator of Social Housing.

T: 0300 303 2500

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