Governance & Regulatory

The Board's role is to provide strategic direction and to govern, control and scrutinise the Association's operations. The Board meets regularly to review the performance of the business and also to provide advice to the subsidiary Boards and to Swan Housing Association’s Management Team. The Board has established a number of committees to which it has delegated certain responsibilities.

Regulatory Assessment

Social housing providers such as Swan Housing Association are accountable to the Regulator of Social Housing (RSH). Its role is to promote a viable, efficient and well governed social housing sector, able to deliver homes that meet a range of needs. Click here to learn more about these standards.

Care Quality Commission

Where we deliver care services, we must show evidence that we comply with The Care Quality Commission (CQC) Essential Standards. The CQC regulates all health and adult social care services in England to ensure they meet the essential standards of quality and safety. Further information can be found at

For more details about our performance figures, please contact our Customer Relations Team on 0300 303 2500 or email