Governance & Regulatory

The Board's role is to provide strategic direction and to govern, control and scrutinise the Association's operations. The Board meets regularly to review the performance of the business and also to provide advice to the subsidiary Boards and to Swan Housing Association’s Management Team. The Board has established a number of committees to which it has delegated certain responsibilities; please find the committees and their delegated responsibilities here and find the committee structure and members here.

Declarations of interest for all Board and Committee members can be found here.

The latest board and executive update (21/12/2021) can be found here.

Regulatory Assessment

Swan Housing Association Limited is a Registered Society under the Co-operative and Community Benefit Societies Act 2014 and as such is accountable to the Regulator of Social Housing (RSH). The Regulator’s role is to promote a viable, efficient and well-governed social housing sector that is able to deliver homes that meet a range of needs. Click here to learn more about the standards Swan Housing is required to adhere to.

Following a routine In Depth Assessment (IDA) in 2020, the Regulator revised our Governance grading from G1 to G2, whilst maintaining its Viability grading at V2. The revised rating of G2 is a compliant grade, with some aspects of improvement highlighted by the Regulator. We continue to work towards securing a return to a G1 governance rating and we are committed to ensuring Swan continues to be fit for the future and we have started to implement a new Corporate Strategy (2020 – 2023) which will help to address a number of the points raised in the regulatory judgement.

Click here for the regulatory judgement.

Regulatory Update as at 10.12.21

The Regulator for Social Housing has reviewed its previously published assessment of our governance and financial viability from G2/V2 to G3/V3.

We accept the Regulator’s findings. We have been working proactively with the Regulator since it issued a ‘Grading under review’ notice and have in progress a series of actions to deal with the immediate challenges seen within our business plan.

We remain committed to the communities we serve and will continue to work with the Regulator to address its findings in this judgement.

We can confirm that the Board of Swan Housing Association Limited (including Swan Housing Capital plc) has entered discussions with the Board of Orbit Group Limited (including Orbit Capital plc), to form a mutually beneficial partnership. Should the partnership go ahead, it is expected that the transaction will be completed late 2022. 

Orbit has an excellent track record on delivering for customers and investing in homes. It has a strong culture of employee engagement and is ambitious to grow in our existing geographical area, where it does not currently operate.  

We believe that this geographical fit and complementary cultures will ensure that we can continue our vital work in serving our customers, regenerating local communities and delivering on our local partnership commitments.

The full regulatory judgement can be found on GOV.UK.

Care Quality Commission

Where we deliver care services, we must show evidence that we comply with The Care Quality Commission (CQC) Essential Standards. The CQC regulates all health and adult social care services in England to ensure they meet the essential standards of quality and safety. Further information can be found at

For more details about our performance figures, please contact our Customer Relations Team on 0300 303 2500 or email