Swan Scrutiny Panel

Picture of a lady sitting using a computer

The Swan Resident Scrutiny Panel was formed in October 2017. It plays an important role at Swan, with members involved in making decisions that affect their homes and the services we provide.

The panel review our services, focusing on areas where customers have prioritised a need for improvement. They then make recommendations to Swan’s Executive Team.

We’re always looking for more Scrutiny Panel members. If you’re interested in joining, email involvement@swan.org.uk or call 01277 844242, for more information.

Panel members can access free training and personal development opportunities to help them with their role in scrutinising services. Find out more about training opportunities here.

View the reports from our previous Scrutiny Panels:

October 2017 - Scrutiny Panel Report on Voids and Lettings Standard

March 2018 - Scrutiny Panel Report on Fraud 

October 2018 - Scrutiny Panel Report on ASB

March 2019 - Scrutiny Panel Report: Website Review

January 2020 - Scrutiny Review: Recharges 

April 2020 - Scrutiny Review: Resident Involvement 

November 2020 - Scrutiny Review: Website 

June 2021 - Scrutiny Review: Fire Safety