Delivering effective services, enterprising solutions and exemplary homes and communities.


Our Awards & Accreditations

Planning Awards

The Planning Awards 2018 

We were thrilled to receive double success at the recent Planning Awards! Winners in two categories: The Award for Planning for Increased Housing Delivery for our Beechwood development and The Award for Stakeholder Engagement in Planning for our regeneration of Laindon Shopping Centre. Find out more about the Planning Awards here:  The Planning Awards

Customer Service Excellence

Customer Service Excellence 

Swan recently underwent our annual Customer Service Excellence (cse) with 19 of the 57 elements that make up the award being reassessed. The assessment is designed to review our attitudes and working practices, along with our customer focused initiatives and performance. Swan not only passed, but two of the elements were rated as compliant plus. These were 'service improvement through consultation' and 'customer insight to inform policy & strategy'.

Combined Best Comp & TT100 Logo 2018

Sunday Times Top 100 Best Not-For-Profit Companies To Work For in the UK

We were thrilled to find out that we have moved up another 12 places this year in the Sunday Times Top 100 Best Not-For-Profit Companies To Work For in the UK and we now rank at number 22! We have also attained a 2 star accreditation for outstanding levels of workplace engagement. You can read the full list here

IDHA Awards Logo 2017
Inside Housing Development Awards 2017 - Best Approach to Modular Housing for Beechwood 

Swan Housing Association has won the Best Approach to Modular Construction award at the Inside Housing Development Awards. The judges were impressed by Swan's innovative approach, which has seen them invest £3m in opening their own factory in Basildon to build up to 400 high quality modular homes a year. Read more here

What House Gold 2017
WhatHouse? Awards 2017 - Gold Award - Housing Association of the Year

Swan Housing Association were proud to win Gold at this year's prestigious WhatHouse? Awards, being crowned Housing Association of the Year, with the Judges concluding that everything about Swan shouts 'ambition and innovation'. This award (which Swan won Silver for in 2016) is significant as the Judges were looking at all aspects of a Housing Association's performance, such as design and build, value for money, management and marketing. They were also looking for innnovative solutions to assist buyers onto the home ownership ladder, or into rented accommodation, according to needs and status.

NHA Awards logo 2017

Best Scheme in Planning Award at the National Housing Awards 2017

Swan Housing Association and its architects Pollard Thomas Edwards and C.F. Møller were successful at the prestigious National Housing Awards, with judges awarding their plans for both the regeneration of Laindon Shopping Centre and the Craylands Estate in Basildon, with the coveted 'Best Scheme in Planning' award. National Housing Awards 2017

Housing Design Awards

Best Regeneration for Laindon Shopping Centre at the Housing Design Awards 2017

Swan Group and its architects Pollard Thomas Edwards and C.F. Møller were successful at the Housing Design Awards, with judges awarding their plans for the regeneration of Laindon Shopping Centre the coveted 'Best Regeneration' award. More information about the award and the project can be found here. Housing Design Awards

Combined Best Companies

Sunday Times Top 100 Best Not-For-Profit Companies To Work For in the UK

We were thrilled to find out that we have moved up 29 places this year in the Sunday Times Top 100 Best Not-For-Profit Companies To Work For in the UK and we now rank at number 34! We have also retained our Best Companies One Star rating.


Sustainable Homes Index for Tomorrow (SHIFT) GOLD Award 

Swan Housing Group has been awarded 'GOLD' (the highest rating achieved by a Housing Association) in an audit conducted by SHIFT (Sustainable Homes Index for Tomorrow). The SHIFT audit is tailored specifically for housing associations and explores how the organisation actively promotes sustainability to staff and residents as well as reviewing Swan's impact on the environment and how this is being reduced.

HDN Accreditation

Diversity Network Accreditation 

Following an onsite assessment on 24 May 2016 we were delighted to confirm we had been awarded Housing Diversity Network Accreditation. This followed a detailed submission of our evidence against the key criteria.

WhatHouse? 2016
WhatHouse? Awards 2016

The Silver Award for Housing Association Of The Year was presented to us at the awards ceremony on Friday 18 November 2016. WhatHouse? Awards Profile

Care Quality Commission
Care Quality Commission (CQC)

We are regulated by the Care Quality Commission and comply with the Health and Social Care Act 2008 (Regulated Activities) and the Care Quality Commission Regulations 2009.  

Investors In People
Investors In People

We are committed to the training of employees and have shown this by gaining the Investors in People Award, which supports our objectives of continuous improvement in staff development, training and communication.

Foyer Federation

Foyer Accreditation 

Our Foyers were already members of the Foyer Federation but in May 2016 we were delighted to confirm that the Foyer Team were successful in achieving The Foyer Federation's Status Mark which indicates that the focus, approach and relationship aspects of the service provided by Swan meets the high standards set by the Foyer Federation.

Equality & Diversity
Equality and Diversity

We recognise our responsibility to provide equality of opportunity, eliminate discrimination and promote good relations in our activities as an employer, landlord, contractor, partner, purchaser and as a member of local and regional partnerships. As a sign of our commitment, Swan has been accredited to the 'Disability Confident' scheme. The symbol is awarded by Jobcentre Plus to employers who have made commitments to employ, keep and develop the abilities of disabled staff.

Stonewall Awards Image

Stonewall Diversity Champion

As Stonewall Diversity Champions we create a workplace where LGBT staff can be themselves, driving performance, engagement and innovation. The programm is "An excellent framework for creating a workplace that enables LGBT staff to reach their full potential." Professor Anthony Smith, VIce-Provost Education & Student Affairs, University College London.  

ISO 14001

ISO 14001 Environmental Management System

Swan Housing Association is accredited to ISO 14001, which recognises that we have a robust Environmental Management System. We are committed to sustainable development and recognise that we are responsible for minimising the environmental impacts that arise from the delivery of our services and activities.

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© Swan Housing Association 2018. All rights reserved. Company no. 28496R. VAT No. 713 9515 35
Registered address: Pilgrim House, High Street, Billericay, Essex CM12 9XY.
Regulated by: Regulator of Social Housing.

T: 0300 303 2500

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