Delivering effective services, enterprising solutions and exemplary homes and communities.


Our Response to Coronavirus 16.10.20

In line with the latest Government guidelines which come into place from Saturday 17 October 2020 we will be continuing to offer full repairs and servicing (including Gas Safety Checks) through our repairs partner Axis and will continue our Fire Risk Assessment activity as well as continuing to provide estates services and grounds maintenance activity, in Covid-19 secure ways.  However, we will contact you to rearrange any other housing related home visits and agree an alternative way to support you.    

Our care and support team will continue to work with young people, elderly residents and with those we provide care to in their homes, in Covid-19 secure ways. Schemes are being contacted directly with details of how the new changes will affect them. 

Our construction sites and sales and marketing suites will continue to operate in line with Covid-19 secure procedures.  

Our offices remain closed to visitors but our teams are standing by to support you. Find out more information online at; where you can also chat to us using Live Chat. 

Alternatively, you can call us on 0300 303 2500.

Remember, follow social distancing guidelines and wash your hands more often to help support the Covid-19 response.  



© Swan Housing Association 2018. All rights reserved. Company no. 28496R. VAT No. 713 9515 35
Registered address: Pilgrim House, High Street, Billericay, Essex CM12 9XY.
Regulated by the Regulator of Social Housing.
Authorised and Regulated by the Financial Conduct Authority.

T: 0300 303 2500

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