Delivering effective services, enterprising solutions and exemplary homes and communities.
Swan's 23 strong Essex and London Neighbourhoods teams have been jointly shortlisted in the Team of the Year category for the Resolve Antisocial Behaviour awards. These awards recognise teams who provide exceptional service in resolving community safety within their neighbourhoods.
In 2017/18 the Neighbourhoods Team successfully resolved over 95% of reported ASB cases. Everyone in the team is responsible for ASB; there are three dedicated ASB Officers who manage complex ASB cases and they work alongside the Neighbourhood Officers who manage ASB within their patches of 700-800 properties.
Locally, the team is recognised as being at the forefront of partnership working and they regularly engage with the Police, Probation Service, Mental Health Services, Social Care and local authorities.
Sandra Fawcett, Executive Director - Operations said:
Our Neighbourhoods Team covers over 9000 properties which stretch from East London, along the Thames Gateway area to Southend and through the rest of Essex up to Clacton. We are delighted that the tireless, hard work they all do to ensure the communities we manage are safe has been recognised."
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Registered address: Pilgrim House, High Street, Billericay, Essex CM12 9XY.
Regulated by: Regulator of Social Housing.
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