Delivering effective services, enterprising solutions and exemplary homes and communities.



Key Performance Indicators

The key performance indicators on this page were agreed with our residents and show how we are doing against our targets.  The indicators are reviewed and updated regularly. Last updated February 2019.

For more details about our performance figures, please contact our Business Improvement Team on 0300 303 2500 or email

 Performance stats Feb 2019 


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© Swan Housing Association 2018. All rights reserved. Company no. 28496R. VAT No. 713 9515 35
Registered address: Pilgrim House, High Street, Billericay, Essex CM12 9XY.
Regulated by: Regulator of Social Housing.

T: 0300 303 2500

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