Regulator of Social Housing
Social housing providers such as Swan Housing Association are accountable to their residents, board of management, funders and external regulators.
The Regulator of Social Housing ('RSH') is responsible for the regulation of social housing providers in England. Its role is to promote a viable, efficient and well governed social housing sector able to deliver homes that meet a range of needs. The RSH's regulatory responsibilities are discharged through an independent regulation committee.
The RSH is responsible for maintaining the register of social housing providers and for setting out the Regulatory Framework within which providers must operate. The Regulatory Framework 2015 includes the Economic and Consumer Standards; the RSH will proactively seek assurance from providers that they are meeting the three Economic Standards outlined below. With regard to the Consumer Standards, the RHS's role is to set these and to intervene where failure to meet the Standards has caused, or could have caused, serious harm to tenants Click here to view the Regulatory Standards and how the RSH regulates these Standards.
(Regulatory Active Engagement)
(Regulatory Re-active engagement)
Governance and Financial Viability
Value for Money
Tenant Involvement and Empowerment
Neighbourhood and Community
The Care Quality Commission
Where Swan deliver care services we must comply with The Care Quality Commission (CQC) Essential Standards. The CQC regulates all health and adult social care services in England.
The CQC monitors the care services people receive to ensure they
meet the essential standards of quality and safety. They
encourage ongoing improvements from organisations which
provide or commission care.
As a provider of care Swan has to show evidence to the CQC that we are meeting the essential standards of quality and safety. Further information about the CQC and the essential standards can be found on the CQC Website: www.cqc.org.uk