Delivering effective services, enterprising solutions and exemplary homes and communities.


Diversity in the Community


Our vision is to deliver a truly inclusive customer service offer that improves lives, as well as an employment offer which meets good practice. Our mission is to deliver effective services, enterprising solutions and exemplary homes and communities. We are clear that our continued commitment to equality, diversity and inclusion is critical to achieving this mission.

 Our ongoing commitment to equality, diversity and inclusion will enable us to deliver our Social Purpose by being a successful, innovative and growing housing organisation that continues to put our diverse residents and customers at the heart of everything we do.

We welcome the requirements placed upon us to comply with various legal and regulatory requirements that relate to equality, diversity and inclusion and aim to do more.

Through our activities as an employer, a landlord, a service provider, a partner and in procurement, we seek to eliminate discrimination, harassment and victimisation and advance equality of opportunity, foster good relations, tackle prejudice and promote understanding.

We are committed to working with residents, customers, partners and employees to tackle the equality, diversity and inclusion issues that matter to them and to achieving shared objectives.

We will work with our residents, customers and partners with the aim of improving equality, diversity and inclusion outcomes for everyone regardless of:

  • Age
  • Disability
  • Gender identity and gender expression
  • Marriage and civil partnership
  • Pregnancy, maternity and paternity
  • Race, colour, nationality, ethnic or national origins
  • Religion or belief
  • Sex
  • Sexual orientation.

We are very proud that, in 2016, Housing Diversity Network (HDN) awarded us their Diversity Network Accreditation for excellence in equality and diversity with five distinctions for good practice.

Our Equality Scheme 2018-2022 focuses on achieving the following five key objectives over the four year period 2018-2022:

  • Promote diversity in leadership
  • Be innovative, aspirational and meet best practice
  • Measure equality outcomes and publish what we do
  • Develop our workforce to deliver our values and embed these in all that we do
  • Support our customers to ensure equality outcomes in times of change. 

For further information about equality and diversity at Swan please follow the links below:

Swan Housing Association Equality Scheme 2018-2022

Swan Housing Association Annual Equality and Diversity Report 2017/18

Press release 31/10/2016 - Swan Receive Housing Diversity Network Accreditation


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© Swan Housing Association 2018. All rights reserved. Company no. 28496R. VAT No. 713 9515 35
Registered address: Pilgrim House, High Street, Billericay, Essex CM12 9XY.
Regulated by: Regulator of Social Housing.

T: 0300 303 2500

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