The Regulator of Social Housing has today published a regulatory notice stating that Swan’s management of statutory health and safety compliance has breached the requirements of the Home Standard.
When Stella broke her wrist at the end of last year, she didn’t know how she was going to care for her husband. After being referred to Swan Care North then onto its plaster of paris (POP) pathway things started to look up.
Swan's Customer Involvement and Community Development (CICD) team has been hosting coffee mornings for over 50s on the Exmouth Estate, in East London, working in partnership with Linkage Plus, Newark Youth and JSP Wellbeing.
To help relieve some of the pressure caused by price rises on food and fuel, Swan’s Welfare Benefits team has been supporting customers with supermarket vouchers funded by Tower Hamlets Council.
Working with local artist, Ash Fields, from Our Tiny Windows, The Beech Community Hub exterior has been given a complete makeover, with the windows now displaying some magnificent, eye-catching murals.
In line with the Government’s Building Safety Act, which received Royal Assent on 28 April 2022, we can confirm that Swan Housing Association will not be seeking to recover the costs of remediating external wall systems from leaseholders.
Swan Housing Association and Catalyst have today announced that the parties have mutually agreed that Swan will step away from its partnership with Catalyst to deliver the regeneration of Blackhorse Yard.
Working in partnership with Essex Boys and Girls Club, Active Essex, Feeding Britain, the London Tigers and Newark Youth, Swan has provided 1,209 much-needed meals to children living in the communities where we work.
Swan is one of over 200 companies that have signed up to the Institute of Customer Service’s (ICS) Service with Respect campaign. The campaign aims to tackle the issue of abuse against public-facing workers.
A case study from Swan shows how dedicated welfare benefits support makes a difference to our customers.
Last month, Swan’s Community Development Project Officer, Will Oldham, took Swan’s representatives for the Backyard Nature Green Youth Board to visit the Eco-Emeralds in Liverpool, founding members of the Backyard Nature programme, along with Action Funder.
We are pleased to be able to update the Laindon community that our Planning Application to make the changes to the highways design that were required by Essex County Council was approved at Basildon Council’s Planning Committee on 8 April 2022.
Swan is pleased to announce that our Better Queensway re-development, in Southend-on-Sea, has been shortlisted for the ‘Award for regeneration’ at this year’s Planning Awards.
Continuing to support customers with employment and training opportunities, Swan’s Customer Involvement and Community Development team held a beauty and aesthetics taster day at the King Edward Community Centre in Laindon, open to all customers
Helping customers do their bit to love the planet, Swan’s Customer Involvement and Community Development (CICD) team has been hosting food preservation workshops at The Reach Community Hub on its Blackwall Reach development in East London.
In partnership with the Bromley By Bow Centre, Swan’s Customer Involvement and Community Development (CICD) team has been running English for Speakers of Other Languages (ESOL) classes at The Reach Community Hub in Blackwall Reach.
Last month, Swan’s Customer Involvement and Community Development (CICD) team continued to roll out a ‘Virtually There’ anti-knife crime programme, hosting sessions for more than 30 young people in Essex schools.
Swan has welcomed new Head of Estate Services, Daniel Thurlow, to the team, who joins Swan with almost 20 years of experience in housing management.
NU living, has just launched Cordage Works, its exciting boutique development in the bustling East London regeneration hotspot of Walthamstow.
This National Apprenticeship Week (7 - 13 February), we caught up with one of our recent trainees at our modular housing factory, George Crudginton, who has now gone on to secure a permanent position as a Multi-Skilled Operative.
Blackwall Reach has gained an ‘Exceptional’ rating by assessors from the ‘Considerate Constructors’ scheme, positively reflecting the site’s health & safety approach, care for the environment, site appearance, community interaction and in creating a healthy workforce.
Sir Tim Laurence joins Purfleet-on-Thames community members on tour of first phase of £1.4bn town centre regeneration set to create jobs and boost economy.
Our Customer Involvement and Community Development (CICD) team helped to facilitate the Mayor’s visit, in conjunction with the Osmani Trust.
Not only is Halima working with Axis on Swan homes, but she is also a Swan customer too, so she knows how important customer care is to us.
Last month, Swan and a group of young people returned to the Beechwood Village Community Garden to plant bulbs and spread wild flower seed balls.
Swan's Estate Services team's December charity collection raised an impressive £1,875 for charity, exceeding their collections from previous years.
Here you can find all the emergency contact details should you need to contact Swan over the festive period.
Swan has today confirmed that it’s Group Financial Director, James King, is leaving Swan and Jeremy Vickers has been appointed as Interim Finance Director.
The Board of Swan Housing Association Limited is appointing two new Board co-optees to the main Swan Group board.
Swan's Head of Sustainability, Ben Coombes, shares his tips for having an eco-friendly Christmas.
We would like to reassure all our customers that our services to them will not be affected by the recent announcements regarding Swan’s Governance Status or our potential partnership with Orbit Group.
The Regulator for Social Housing has reviewed its previously published assessment of our governance and financial viability from G2/V2 to G3/V3.
Swan's Better Queensway regeneration scheme in Southend has scooped the overall award for ‘Excellence in Masterplanning and Urban Design’ at The Landscape Institute Awards 2021.
A case study from Swan Housing Association demonstrates the importance of getting to the real cause behind ASB.
Swan Housing Association’s annual Diversity Day took place digitally on Wednesday 3 November.
Swan Housing Association’s Director of Care and Specialist Accommodation, Shani Levy, has won The Outstanding Contribution to Social Care Award at this year’s Great British Care Awards for the South East region.
Three residents from Swan Housing Association’s Foyers have taken home trophies at this year’s Room 4 Young People Inspiration Awards.
Swan Housing Association has teamed up with the England Illegal Money Lending Team to help protect residents from loan sharks.
Swan staff and customers went ‘Back to the Future’ at a special afternoon tea event to celebrate Swan’s relationship with its long-term residents.
Swan’s Customer Involvement and Community Development team have been running a second cohort of free women’s cycling lessons for Blackwall Reach residents.
The Royal Family and UK government has named the regeneration of central Purfleet-on-Thames town one of the best investment opportunities in Britain.
Everyone at Swan has been saddened by the tragic and shocking death of Southend West MP, Sir David Amess.
The third phase of the landmark £500m regeneration project at Blackwall Reach has received detailed planning permission.
Swan HA has announced that it will be working with settle and CHP as delivery partners under Curo & Swan’s strategic partnership with Homes England.
Swan and Axis team members along with key stakeholders and Swan customers recently came together to begin the revival of the Beechwood Village Community Garden.
Swan Housing Association has today announced that its Chief Executive Officer, John Synnuck, will be retiring in March 2022, concluding over 28 years of successful leadership.
More than 120 residents living on the Queensway estate recently attended a special, invitation-only event to catch up with the organisations involved in the regeneration project.
Swan's Rapid Response team saw their hard work recognised as they were highly commended at the Great British Care Awards.
Swan Housing Association has confirmed that Pat Billingham will take up the post of Chair of the Board, with effect from 1 October 2021 when Swan’s existing Chair, Valerie Owen OBE concludes her terms of office.
Swan Housing Association in partnership with Axis Europe are proud to be supporting Gas Safety Week 2021, taking place 13 – 19 September.
NU living is delighted to celebrate being shortlisted for this year’s First Time Buyer Readers’ awards with their configurator device, in the category ‘Best Use of Interactive Tools.’
West of England housing association Curo and Essex-based Swan Housing Association have secured a new strategic partnership with Homes England to build more affordable homes.
How to contact Swan during the August bank holiday.
Among hundreds of other worthy UK-wide entries, Swan impressed the judges with their ‘personalised approach, customer satisfaction, clear and positive outcomes’ in the ‘Home Care Team’ category.
This week Swan is supporting ASB Awareness Week. Swan is using this week to put the spotlight on the demanding work officers do behind the scenes to tackle anti-social behaviour (ASB).
Today, 8 July 2021, marks the first anniversary of the incident at Watts Grove and we fully recognise that this anniversary will be difficult for those directly affected.
Learning Disability Week is a national awareness week that takes place in June each year.
The Taxonomy of Joy project invites the community to share joyful memories and moments through a series of interactive pop-up events.
Swan supports #CleanAirDay, the UK's largest air pollution campaign Led by Global Action Plan taking place on 17 June 2021.
A number of residents have sent in queries about window cleaning at their blocks.
Hear Me Out! is a fund for young people with a project, programme, enterprise or other idea that will promote their talents, grow their strengths or develop a skill.
Here you can find emergency contact numbers whilst our offices remain closed over the Bank Holiday weekend.
Since 1974, World Environment Day has been celebrated every year on 5 June, encouraging governments, businesses and the general public to address pressing environmental issues.
"My position is really all about building a talent strategy fit for these strange times that enables Swan Housing to find the good eggs and nurture them until they are ready to fly the nest."
The vital - and often life-saving - services delivered by NHS staff and other frontline workers has been brought to the fore this past year because of the Covid-19 pandemic.
Swan Housing Association has announced the appointment of Ben Coombes as its Head of Sustainability.
Thames Water connection works to the Blackwall Reach Phase 2 site are expected to start on Woolmore Street on 24 May 2021 and will last approximately four weeks.
Swan Housing Association’s Purfleet Centre Regeneration Scheme has been shortlisted for the Planning Awards 2021 in the Award for Regeneration category.
The works to increase the capacity of the Underground Refuse System at Blackwall Reach is due to begin.
Jo, a member of the Swan Care and Support Team shared how the team recently made a real difference to one of our elderly customers who needed end-of-life care.
Saving water not only saves us money, it helps us protect the planet as well as our water resources and the wildlife that live in them. So, with drought season upon us, here’s some savvy water-saving tips ahead of this year’s Water Saving Week.
Having a baby is a big life event, and it is natural to experience a range of emotions during pregnancy and after giving birth.
The shared ownership homes at Laindon Place – Landmark in Basildon have been shortlisted for an Inside Housing Development Award in the shared ownership category.
Many of us have been increasing our steps this last year being mindful of the lockdowns and restrictions which have still allowed us to exercise outside.
Time for a Cuppa is an annual national fundraising initiative that sees the UK public organise their own tea and cake events to help raise funds for families facing dementia.
Here you can find emergency contact numbers whilst our offices remain closed over the Bank Holiday weekend.
Planning permission has been granted for the Blackhorse Yard development in Waltham Forest, East London being delivered by Catalyst and Swan Housing Association.
Here’s some top tips on how to ‘green’ clean your home by replacing those chemical-laden products with natural remedies, that will leave your home squeaky clean whilst being considerate to our environment and also saving you pennies.
We are sorry for the continuing refuse issues customers are experiencing on Blackwall Reach in east London.
Swan has partnered with make:good and Bow Arts to work with residents and the local community at Blackwall Reach.
Our Foyers go beyond meeting housing needs, they also make a difference to the lives of young people, such as through supporting Foyer residents to enter employment.
Here you can find emergency contact numbers whilst our offices remain closed over the Bank Holiday weekend.
The increasing popularity of the app has led to technical difficulties so the Developers have taken the difficult decision to pause the Leaderboards from 1 April 2021 – 30 April 2021 while they make a series of updates.
Porters Place Southend-on-Sea LLP has received the green light for the long awaited Better Queensway regeneration project.
Work has started on Phase 1A, the first phase of the £1bn Purfleet Centre Regeneration scheme. This phase will deliver 61 homes and is due for completion in March 2023.
Over the past year, recruitment has still been a large part of Swan. Acquiring and maximising our talent has continued us on our journey, a vital element in taking us from strength to strength.
#ChooseToChallenge that only women can forge gender parity. Gender equality isn’t just a women’s issue.
As a child, a huge question was always pinned upon us – “What do you want to be when you grow up?” Was it an astronaut one week and a singer the next?
Due to on-going problems with heating and hot water supply affecting Maple House and Alberta House North and South, major excavation work has uncovered a series of water leaks that require urgent attention.
Our new corporate strategy launched late last year, highlighting a business aim - maximise our talent, but in truth this is something that has been part of our business culture since day one.
Employees at Swan Housing Association are celebrating National Apprenticeship Week (8-14 February) after successfully maximising their talent through apprenticeships.
The operation to remove the collapsed crane from Watts Grove was successfully completed in late December 2020. Swan’s specialist contractor, Keltbray, concluded their site works to achieve this, on Friday 29 January 2021.
This is the story of Sophie's* journey, written in her own words. Sophie* moved into Swan House Foyer in 2017 as a quiet, shy and sad young girl, dealing with a long and controversial pending court case against her abuser.
Porters Place Southend-on-Sea Limited Liability Partnership are committed to contributing to a greener Southend-on-Sea.
Following a successful application to the Beechwood Village Community Trust (BVCT), a grant of £5,000 was awarded to Southend ATF in August 2020.
Swan Housing Association is inviting residents on the Exmouth Estate in Stepney, East London to share their views on its proposed redevelopment plans in a series of online consultation sessions from 2 - 4 February 2021.
Swan Housing Association has been ahead of the curve in the property industry having introduced Modern Methods of Construction (MMC) back in 2017 opening their own modular housing factory to build customisable Cross Laminated Timber Volumetric homes.
Swan’s construction team are beginning to make rapid progress on Blackwall Reach Phase 2. This phase of the £600m regeneration scheme will deliver 268 new homes. 99 of these homes will be available for social rent and 15 for shared ownership.
Axis, our repairs partner, is currently working hard to complete emergency repairs despite significant staff shortages due to Covid-19.
Swan’s Accredited Foyers have been selected to take part in the pilot 'Connecting Minds' programme.
Here you can find emergency contact numbers whilst our offices remain closed over the festive break.
Swan Housing Association is proud to sponsor the Mayor of Basildon’s Best Decorated Home competition this Christmas.
Swan Housing Association’s frontline keyworkers in the Estate Services Team have raised nearly £1,500 for the foodbank at Woodbridge Baptist Church in Forest Gate, London Borough of Newham.
Swan House Foyer in Vange is home to young people aged 16-24. Like so many of us, the young people are really struggling with the ongoing Covid-19 restrictions, so staff wanted to bring the smiles and laughter back to the foyer.
This year many of us have been personally inspired to deliver a small act of kindness. Housing Officer Kay Martin works in Swan’s Forest Gate team based in Newham. In her frontline role she is very aware of the devastating impact Covid-19 has had on so many families.
Our Resident Involvement and Community Development Team are working in partnership with the Essex Local Delivery Pilot (LDP) to build healthier and active communities across Essex. They want to make local communities more vibrant, connected and resilient by promoting active lifestyles for individuals and families.
Our Supported Housing team provide accommodation to 366 people who have additional support needs, to enable them to live independently within the community.
Residents of Southend-on-Sea are being asked for their thoughts on plans for the first phase of the £500m Better Queensway regeneration scheme.
LINQ Housing plc has acquired 40 market rent residential properties from NU living, a trading name of Swan New Homes, the development arm of Swan Housing Association, at its Blackwall Reach development in Tower Hamlets, East London (E14).
The South East Local Enterprise Partnership (SELEP) has approved £30 million in funding for 14 projects in Essex, Southend and Thurrock from the Getting Building Fund (GBF), including £4.53million for Swan’s second modular housing factory in Basildon.
Swan Housing Association has completed the first 14 new homes in the long awaited Laindon Place regeneration scheme. Known as the Landmark, the beautiful two and four-bedroom houses are situated within a cul-de-sac setting that overlooks the main regeneration site.
Following the collapse of the crane at Watts Grove on the 8 July 2020 Swan Housing Association appointed specialist contractor, Keltbray, to undertake the task of removing the crane.
Today Swan / NU living announced the acquisition of a 15-year lease of Basildon 117, a newly built 116,841 sq ft industrial unit, opposite their existing modular housing factory in Basildon, Essex.
Our care and support team will continue to work with young people, elderly residents and with those we provide care to in their homes, in Covid-19 secure ways. Schemes are being contacted directly with details of how the new changes will affect them.
Following the incident on Monday 14 September, Swan Housing Association has been working hard to support residents affected at Appleford Court, Pitsea.
Swan Housing Association is aware of an incident that took place this afternoon 14.09.20 at Appleford Court, Pitsea. Staff are on site to support residents who have been evacuated following the reported gas explosion.
Swan Housing Group and WEA along with your local schools are joining together to work in partnership to assist parents in supporting children's learning development and wellbeing and to offer learning opportunities for adults.
If you are aged between 10 - 18 years and live in Laindon OR Beechwood, showcase your talent from the comfort of your home by entering any of the categories listed below:
Everyone at Swan / NU living continues to be deeply saddened by the devastating incident which took place just over one week ago.
As Chair and Chief Executive of Swan Housing Association, we are deeply saddened by the tragic incident which occurred at our Watts Grove construction site yesterday afternoon.
Swan Housing Association /NU living is deeply saddened by an incident that has occurred at our Watts Grove development site this afternoon.
Swan Housing Association is delighted to have been shortlisted in two categories in the upcoming Housing Hero Awards.
Members of the Swan team at our NHS Keyworker scheme in Colchester have been donating in-date and unopened food items left in properties.
Swan Housing Association is bringing hope to vulnerable members of the Essex community during the Covid-19 crisis by working alongside Essex County Council.
Swan Housing Association is delighted to confirm that Lidl will be developing a new larger store as part of the Laindon Place regeneration scheme.
As a responsible landlord, Swan has continued to carry out Gas Safety Inspections throughout lockdown wherever possible.
Swan Housing Association remains dedicated to engaging local communities during the current lockdown we are all experiencing.
Swan is supporting Homes at the Heart, a campaign and coalition calling on the government to put social homes at the heart of its plan for social and economic recovery from the coronavirus crisis.
Countryside, the leading UK mixed-tenure developer has donated £3,500 to Swan Housing Association to support two projects.
New images have been released showing how the £1bn regeneration of Purfleet-on-Thames will transform the town centre and riverfront.
Swan has been shortlisted for two RESI awards organised by Property Week for creating places people want to call home.
On Friday - VE Day 75 - the official programme of national events to commemorate and celebrate will be taking place on television, radio and social media.
Swan Housing has confirmed the appointment of its Executive Director of Regeneration and Development, Geoff Pearce, to the role of its Deputy Chief Executive.
At Swan we are committed to supporting all our residents wherever they live, through the Coronavirus COVID-19 pandemic.
Swan residents aged over 19 have free access to over forty online courses that could start them on a journey to a new career or help them to progress in their current one.
Our Housing Teams will remain available to support you via our website where you can use live chat on www.swan.org.uk or by phone if you cannot find what you need online.
We know that this is a worrying and uncertain time for everyone. We wanted to reassure you that we will continue to do all we can to support you and your family.
Unfortunately there have been reports of people knocking on doors to say they are carrying out coronavirus tests on behalf of NHS/your surgery etc.
Your safety and security and that of our staff is our main priority. To make sure we are looking after everyone in the safest possible way during the Coronavirus COVID-19 situation.
Ambitious plans to transform the Queensway Estate into a vibrant new place have been revealed by Porters Place Southend-on-Sea LLP.
We understand that this is a time of uncertainty, so we our specialist teams have pulled together advice for you if you have been affected by the Coronavirus.
We know that this is a worrying and uncertain time for everyone. We wanted to reassure you that we will continue to do all we can to support you.
Purfleet Centre Regeneration Ltd (PCRL) has welcomed the Chancellor's pledge for £75m of Housing Infrastructure Funding to support the £1bn regeneration of Purfleet-on-Thames town centre.
Swan Housing Association is celebrating after coming in at number ten in the Best 25 Housing Associations 2020.
A group of 70 young people from the Exmouth Estate, E1, graduated from the first part of Swan Housing Association's 'Think Big' project.
Swan Housing Association has received an overall rating of 'outstanding' from the Care Quality Commission (CQC).
Over 120 residents from the Exmouth Estate, E1 attended the first in a series of consultation events.
Swan Housing Association welcomed MP Nadhim Zahawi, Parliamentary Under Secretary of State (Minister for Business and Industry).
To celebrate National Apprenticeship Week we caught up with Jessica*, Apprentice Customer Services Officer working in Swan's Neighbourhoods Team.
NU living presents Beechwood, a pioneering development of 251 customisable new homes, set in thriving Basildon.