Latest News

Posted 10/11/2023

Proposals for Laindon centre regeneration to go on display

Housing provider Sanctuary is holding two special events to share its proposals for the Laindon centre regeneration with the local community.

Posted 29/09/2023

Residents’ Annual Report for 2022/23

We’ve published our Residents’ Annual Report for 2022/23 (1 April 2022 - 31 March 2023).

Posted 31/07/2023

Community has its say on Laindon centre regeneration

Housing provider Sanctuary met with members of the Laindon community to hear their views on an important regeneration project to transform the heart of their town.

Posted 28/06/2023

Laindon community to have a say on centre regeneration

Members of the local community are being invited to share their views on redevelopment plans to transform the Laindon centre at two community events on Thursday 27 July.

Posted 20/04/2023

Regulator of Social Housing tenant satisfaction measures

The Government Body that regulates all housing providers, including Swan, has introduced a set of measures which will help customers compare the performance of their landlord in key areas of service.

Posted 22/03/2023

Sanctuary to forge community partnership to deliver Laindon centre regeneration

Sanctuary is working with Swan Housing Association to deliver the Laindon centre regeneration, recognising the critical importance of the project to the local community and to the wider borough of Basildon.

Posted 09/03/2023

Make Things Right: Social housing complaints campaign

At Swan we use the insight we gain from complaints to make our services and processes better. As a responsible social landlord we welcome the ‘Make Things Right’ campaign, and will continue to do our best to fix the issues our customers report to us.

Posted 08/02/2023

Swan has joined Sanctuary as a subsidiary

Swan has joined Sanctuary as a subsidiary following the formal completion of the business combination proposal approved by the Boards of both organisations in November last year.

Posted 03/02/2023

The Reach gets community mural makeover

The Reach Community Hub has been decorated with murals of the local community and Swan staff. The artwork by Ash Fields from Our Tiny Windows is part of a wider revamp to spruce up the popular facility in Blackwall Reach.

Posted 27/01/2023

Swan foyer helps Kayleigh gain confidence and tackle loneliness

We recently spent some time talking to young people who live at our foyers to hear their stories and find out more about the difference this service makes to them. Kayleigh has lived at Swan House Foyer since December 2021. She provides daily care for her younger sister.

Posted 20/01/2023

Foyer customers inspired by Houses of Parliament visit

Young people from Swan Housing Association foyers gained insight into the inner workings of the Houses of Parliament this month.

Posted 13/01/2023

ASB team returns peace to community

A community has been relieved of noise and disruption thanks to the perseverance and dedication of our Anti-Social Behaviour team.

Posted 05/01/2023

Energy Saving Tips

The amount of your electricity or gas bill will depend on how much energy you use. There are loads of easy ways that you can reduce the amount of energy you use. Together these small changes really add up for the average household!

Posted 24/11/2022

Dove Cott House becomes monthly domestic abuse hub

Swan customers are set to benefit from bespoke support as Dove Cott House Foyer becomes a hub to support victims and survivors of domestic abuse. The Basildon-based foyer, which provides supported accommodation for pregnant young women and single parents with young children, is set to become a support hub for people affected by domestic violence.

Posted 21/11/2022

Swan's care team win at the Great British Care Awards 2022

Congratulations to our care team who scooped The Home Care Employer Award at the Great British Care Awards 2022 south east region finals.

Posted 16/11/2022

Belonging at Swan - Jodie's Story

Executive Assistant, Jodie Curry, tell us about her personal investment in highlighting the inequality that the trans and gender non-conforming community face, encouraging people to stand with her as an ally, and how Swan's support has enabled her to be her whole self at work.

Posted 11/11/2022

Reducing your energy costs safely

There are lots of energy saving tips online right now. Reputable websites give out safe and helpful advice. But wrong information is on social media and can actually be unsafe. Please read and follow our safety advice.

Posted 08/11/2022

Potential partnership with Sanctuary

We began discussions with Sanctuary about a possible business combination in October. These discussions are going well, and we are working towards Swan joining Sanctuary as a subsidiary on 30 November 2022.

Posted 31/10/2022

Fire Door Safety Week: Help us keep you safe

This week (31 October – 4 November) is Fire Door Safety Week, with this year’s campaign encouraging us to ‘Close the Door on Fire’.

Posted 27/10/2022

Swan trials lone working safety devices to protect staff

New lone working safety devices are currently being trialled to further protect staff who work alone.

Posted 24/10/2022

Swan and Essex Police work together to tackle ‘cuckooing’ in tenant’s home

Neighbourhood Officers from Swan have helped a vulnerable tenant after assisting Essex Police in a successful prosecution.

Posted 14/10/2022

National Hate Crime Awareness Week - Interview with founder, Mark Healey

In the UK, National Hate Crime Awareness Week takes place every October. Starting on the second Saturday of the month, it is a national week of action to encourage local authorities, key partners and communities affected by hate crime to work together to tackle local hate crime.

Posted 13/10/2022

Ten top energy saving tips

Changes to the ‘energy price cap’ in April 2022 mean that millions of households are seeing a significant increase in their energy bills. The amount your bill will increase by will depend on how much energy you use, so here’s some advice that can help you reduce the amount of energy you use in your home.

Posted 07/10/2022

People of Swan - 5 questions with Leah Douglas

This month we spoke to Leah Douglas, Community Development Manager at Swan Housing Association, as part of our new series ‘5 Questions With’. In the series, we will be talking to various people across Swan to hear their insight into the amazing work they do.

Posted 07/10/2022

Next steps for Swan

Posted 29/09/2022

Swan and Sanctuary discuss business combination

Swan and Sanctuary Housing Association are in discussions to enter into a potential business combination.

Posted 23/09/2022

Belonging at Swan: Ian's Story

Director of Communities and Home Ownership, Ian, tells us about his hearing impairment and how it can actually be valuable, rather than hinder him as a director at Swan, alongside the brilliant support Swan provides.

Posted 22/09/2022

How Swan’s Foyer has helped Daniel bounce back from adversity

After the death of his baby son in May 2021 Daniel’s mental health spiralled, but thanks to a new job and the support of staff at Swan’s Heather Court foyer, he has managed to rebuild his life.

Posted 12/09/2022

Look out for loan sharks

A loan shark is an unlicensed moneylender who often targets people on low incomes or who find themselves in difficult times.

Posted 08/09/2022

Statement of condolence following the death of Her Majesty Queen Elizabeth II

We are deeply saddened to learn of the death of Her Majesty Queen Elizabeth II.

Posted 07/09/2022

Swan's Welfare Benefits team support customer struggling with rent arrears

Our Welfare Benefits team was contacted by the mother of Tenant F. She was really concerned about her daughter, Miss F, who has a mental health condition, as she had stopped receiving benefits and her rent was in significant arrears.

Posted 25/08/2022

People of Swan – 5 questions with Halima Amin

This month we spoke to Halima Amin, Swan customer and Apprentice Business Administrator, as part of our new series ‘5 Questions With’. In the series, we will be talking to various people across Swan Housing Association, to hear their insight into the amazing work they do.

Posted 24/08/2022

Swan’s Welfare Benefits team support customer with rent arrears

Miss O contacted a member of our Welfare Benefits team after she received arrears letters because her full rent was not being paid and she owed money on her rent account. She was struggling financially and asked for help from Swan.

Posted 19/08/2022

Belonging at Swan: Alex's Story

Communications Manager Alex shares his story as a working dad and how Swan supports him to balance being a parent of two young boys with working full time.

Posted 18/08/2022

Sustainability enthusiast completes work experience alongside Swan’s Head of Sustainability

Last month, Swan’s Head of Sustainability was joined on the job by recent sixth-form leaver and sustainability enthusiast Max.

Posted 17/08/2022

Belonging at Swan: Abdullah's story

Employment and Training Manager, Abdullah, shares his experience as a practising Muslim at Swan.

Posted 16/08/2022

Digital course teaches Swan customers new skills

Swan’s Customer Involvement and Community Development (CICD) team has delivered a free, seven-week digital skills course to customers in Essex.

Posted 09/08/2022

Belonging at Swan: Sally's Story

Income Officer, Sally, shares her story about the traumatic brain injury she suffered due to a road traffic accident back in December 2017 and how Swan has been able to support her over the past five years since the accident.

Posted 08/08/2022

Interview with Axis team member, John Burroughs

John Burroughs has worked for 20 years as a skilled multi-trader/handyman keeping Swan residents’ homes safe, comfortable and in good condition. John guesstimates he has done over 24,000 repairs in total for Swan customers.

Posted 05/08/2022

It's competition time! What does home mean to you?

We are inviting all the young people living in our homes and communities to enter our school summer holiday competition to win a £50 Smyths or Amazon voucher.

Posted 22/07/2022

Neighbourhood Officer’s persistence leads to leaseholder getting mental health support

A woman experiencing poor mental health is now being cared for in a safe place thanks to the persistence and determination of one of Swan's neighbourhood officers.

Posted 18/07/2022

Extreme heat weather warning - stay safe during the heatwave

We are looking after our staff by making some changes to the times and what work they carry out these next few days.

Posted 15/07/2022

People of Swan – 5 questions with Louise Joseph

This month we spoke to Louise Joseph, Head of Specialist Accommodation, as part of our new series ‘5 Questions With’. In the series, we will be talking to various people across Swan Housing, to hear their insight into the amazing work they do.

Posted 13/07/2022

Spotting the signs of domestic violence

It can be difficult for people who are victims of domestic abuse to recognise that it is happening to them. Denial or family ties can also create a barrier to getting help.

Posted 11/07/2022

Essex Care Sector Award success for Swan Care Rapid Response Team

The Swan Care Rapid Response North team picked up a highly commended award for ‘Team of the Year’ at the Essex Care Sector Awards 2022.

Posted 02/07/2022

Celebrating 50 years of Pride: Swan’s very first podcast

Introducing Swan’s very first podcast episode: Celebrating 50 years of Pride! Swan is celebrating Pride month and this year it’s a particularly special celebration as it is 50 years since the very first Pride march in the UK.

Posted 24/06/2022

Swan ASB team tackles illegal drug activity

Anti-social behaviour (ASB) taking place at a property can cause significant nuisance and annoyance to residents living nearby.  Swan’s Neighbourhood Team are committed to tackling ASB in our communities.  The following case study explains how one of Swan’s ASB Officer’s tackled a complex drugs-related case in Basildon.

Posted 24/06/2022

E-bike fire safety warning

We’re reminding our customers to store e-bikes safely following a warning issued by the London Fire Brigade.

Posted 20/06/2022

Decorating your home on a budget

Whether you’ve recently moved in or your home simply needs a refresh, putting your own stamp on the place can be done on the cheap with just a few clever decorating hacks. And you won’t need to call the professionals, you can do it yourself!

Posted 20/06/2022

Telephone survey going live from 20 June until 8 July

From Monday 20 June to Friday 8 July 500 of our customers will be contacted by telephone to give feedback on a new standard set of measures, which will help customers compare our performance as a housing provider/landlord.

Posted 13/06/2022

Foyer customers pick up AQA certificates as Youth Power Fund is launched

Young people from across all three Foyers came together for an awards ceremony at Swan House Foyer to celebrate their academic achievements and launch of the Youth Power Fund.

Posted 10/06/2022

Customer’s friend thanks Swan Care team

When George first came into the care of Swan in early May he was struggling to manage his medication, was unable to dress, undress or wash himself as well as keep his home clean and tidy. The Swan care team began to work with George and less than a month later the improvement in George’s situation is vast.

Posted 09/06/2022

Mural revealed at The Lovely Jubbly Festival on the Exmouth Estate

On Saturday 4 June, Exmouth customers marked the Queen's 70th year on the throne with a street party at Brayford Square.

Posted 08/06/2022

Jubilee fun for our Foyer and Keyworker Living customers

Swan customers living in our Specialist Accommodation had a fun-filled weekend of festivities, coming together to celebrate the Queen’s Platinum Jubilee.

Posted 07/06/2022

Dobsons House celebrate the Queen’s Platinum Jubilee

It was a weekend of celebrations for our customers living at Dobsons House, Swan’s extra care scheme in Rayleigh, as they celebrated the Queen’s Platinum Jubilee in style with a royal-themed get-together.

Posted 27/05/2022

Therapy dog brings joy to customers at Dobsons House

Customers living at Swan’s Extra Care Scheme in Rayleigh, Dobsons House, have gained a new four-legged friend, with therapy dog Gibbs stopping by to pay them a visit.

Posted 25/05/2022

Swan Statement - Regulatory Notice

The Regulator of Social Housing has today published a regulatory notice stating that Swan’s management of statutory health and safety compliance has breached the requirements of the Home Standard.

Posted 13/05/2022

Customer thanks Swan Care team from ‘bottom of her heart’

When Stella broke her wrist at the end of last year, she didn’t know how she was going to care for her husband. After being referred to Swan Care North then onto its plaster of paris (POP) pathway things started to look up.

Posted 12/05/2022

Swan customers make new friends at Exmouth coffee morning

Swan's Customer Involvement and Community Development (CICD) team has been hosting coffee mornings for over 50s on the Exmouth Estate, in East London, working in partnership with Linkage Plus, Newark Youth and JSP Wellbeing.

Posted 06/05/2022

Swan supports customers facing hardship with supermarket vouchers

To help relieve some of the pressure caused by price rises on food and fuel, Swan’s Welfare Benefits team has been supporting customers with supermarket vouchers funded by Tower Hamlets Council.

Posted 05/05/2022

The Beech Community Hub gets a makeover

Working with local artist, Ash Fields, from Our Tiny Windows, The Beech Community Hub exterior has been given a complete makeover, with the windows now displaying some magnificent, eye-catching murals.

Posted 04/05/2022

Swan Cladding Remediation Statement

In line with the Government’s Building Safety Act, which received Royal Assent on 28 April 2022, we can confirm that Swan Housing Association will not be seeking to recover the costs of remediating external wall systems from leaseholders.

Posted 03/05/2022

Swan and Catalyst Statement – Blackhorse Yard

Swan Housing Association and Catalyst have today announced that the parties have mutually agreed that Swan will step away from its partnership with Catalyst to deliver the regeneration of Blackhorse Yard.

Posted 25/04/2022

Swan provides 1,209 school holiday meals

Working in partnership with Essex Boys and Girls Club, Active Essex, Feeding Britain, the London Tigers and Newark Youth, Swan has provided 1,209 much-needed meals to children living in the communities where we work.

Posted 21/04/2022

Swan supports the Service with Respect campaign

Swan is one of over 200 companies that have signed up to the Institute of Customer Service’s (ICS) Service with Respect campaign. The campaign aims to tackle the issue of abuse against public-facing workers.

Posted 20/04/2022

Swan’s Welfare Benefits team support customer struggling with debt

A case study from Swan shows how dedicated welfare benefits support makes a difference to our customers.

Posted 14/04/2022

Beechwood Village residents represent their community on Backyard Nature trip to Liverpool

Last month, Swan’s Community Development Project Officer, Will Oldham, took Swan’s representatives for the Backyard Nature Green Youth Board to visit the Eco-Emeralds in Liverpool, founding members of the Backyard Nature programme, along with Action Funder.

Posted 08/04/2022

Laindon highways Planning Application approved

We are pleased to be able to update the Laindon community that our Planning Application to make the changes to the highways design that were required by Essex County Council was approved at Basildon Council’s Planning Committee on 8 April 2022.

Posted 08/04/2022

Better Queensway Regeneration shortlisted for Planning Award

Swan is pleased to announce that our Better Queensway re-development, in Southend-on-Sea, has been shortlisted for the ‘Award for regeneration’ at this year’s Planning Awards.

Posted 07/04/2022

Swan’s beauty taster day inspires career change for customer

Continuing to support customers with employment and training opportunities, Swan’s Customer Involvement and Community Development team held a beauty and aesthetics taster day at the King Edward Community Centre in Laindon, open to all customers

Posted 05/04/2022

Swan customers share skills at preservation workshops held at Blackwall Reach

Helping customers do their bit to love the planet, Swan’s Customer Involvement and Community Development (CICD) team has been hosting food preservation workshops at The Reach Community Hub on its Blackwall Reach development in East London.

Posted 23/03/2022

New skills for Blackwall Reach customers, thanks to successful ESOL programme

In partnership with the Bromley By Bow Centre, Swan’s Customer Involvement and Community Development (CICD) team has been running English for Speakers of Other Languages (ESOL) classes at The Reach Community Hub in Blackwall Reach.

Posted 03/03/2022

Virtual reality anti-knife crime workshops delivered at Essex schools

Last month, Swan’s Customer Involvement and Community Development (CICD) team continued to roll out a ‘Virtually There’ anti-knife crime programme, hosting sessions for more than 30 young people in Essex schools.

Posted 01/03/2022

Meet Swan’s new Head of Estate Services

Swan has welcomed new Head of Estate Services, Daniel Thurlow, to the team, who joins Swan with almost 20 years of experience in housing management.

Posted 24/02/2022

NU living’s new shared ownership development, Cordage Works, launches in regeneration hotspot, Walthamstow

NU living, has just launched Cordage Works, its exciting boutique development in the bustling East London regeneration hotspot of Walthamstow.

Posted 11/02/2022

Career success for trainee at Swan/NU living's modular housing factory

This National Apprenticeship Week (7 - 13 February), we caught up with one of our recent trainees at our modular housing factory, George Crudginton, who has now gone on to secure a permanent position as a Multi-Skilled Operative.

Posted 10/02/2022

High scores for Blackwall Reach - Considerate Constructors scheme

Blackwall Reach has gained an ‘Exceptional’ rating by assessors from the ‘Considerate Constructors’ scheme, positively reflecting the site’s health & safety approach, care for the environment, site appearance, community interaction and in creating a healthy workforce.

Posted 09/02/2022

Sir Tim Laurence joins Purfleet-on-Thames community for tour of £1.4bn town centre regeneration

Sir Tim Laurence joins Purfleet-on-Thames community members on tour of first phase of £1.4bn town centre regeneration set to create jobs and boost economy.

Posted 09/02/2022

Mayor of London Sadiq Khan visits Blackwall Reach

Our Customer Involvement and Community Development (CICD) team helped to facilitate the Mayor’s visit, in conjunction with the Osmani Trust.

Posted 08/02/2022

A Swan customer succeeds as an Axis apprentice

Not only is Halima working with Axis on Swan homes, but she is also a Swan customer too, so she knows how important customer care is to us.

Posted 18/01/2022

Beechwood Village Community Garden bulb planting

Last month, Swan and a group of young people returned to the Beechwood Village Community Garden to plant bulbs and spread wild flower seed balls.

Posted 04/01/2022

Swan's Estate Services team collect record charity donation

Swan's Estate Services team's December charity collection raised an impressive £1,875 for charity, exceeding their collections from previous years.

Posted 25/12/2021

Christmas Opening Hours

Here you can find all the emergency contact details should you need to contact Swan over the festive period.

Posted 24/12/2021

Swan Housing announces resignation of Financial Director and appointment of interim Financial Director.

Swan has today confirmed that it’s Group Financial Director, James King, is leaving Swan and Jeremy Vickers has been appointed as Interim Finance Director.

Posted 21/12/2021

Swan HA Board and Executive Update

The Board of Swan Housing Association Limited is appointing two new Board co-optees to the main Swan Group board.

Posted 20/12/2021

How to have an eco-friendly Christmas

Swan's Head of Sustainability, Ben Coombes, shares his tips for having an eco-friendly Christmas.

Posted 10/12/2021

An update for Customers about Swan HA

We would like to reassure all our customers that our services to them will not be affected by the recent announcements regarding Swan’s Governance Status or our potential partnership with Orbit Group.

Posted 10/12/2021

Swan response to Regulatory Judgement and Potential Partnership Update Issued 10 December 21

The Regulator for Social Housing has reviewed its previously published assessment of our governance and financial viability from G2/V2 to G3/V3.

Posted 01/12/2021

Award win for Better Queensway

Swan's Better Queensway regeneration scheme in Southend has scooped the overall award for ‘Excellence in Masterplanning and Urban Design’ at The Landscape Institute Awards 2021.

Posted 17/11/2021

Getting to the real cause of anti-social behaviour

A case study from Swan Housing Association demonstrates the importance of getting to the real cause behind ASB.

Posted 11/11/2021

Swan’s annual Diversity Day helps to create a workplace where people feel at home

Swan Housing Association’s annual Diversity Day took place digitally on Wednesday 3 November.

Posted 09/11/2021

Swan Housing Association’s outstanding contribution to social care recognised at Great British Care Awards

Swan Housing Association’s Director of Care and Specialist Accommodation, Shani Levy, has won The Outstanding Contribution to Social Care Award at this year’s Great British Care Awards for the South East region.

Posted 08/11/2021

Three Swan Housing Association Foyer residents scoop Room 4 Young People Awards

Three residents from Swan Housing Association’s Foyers have taken home trophies at this year’s Room 4 Young People Inspiration Awards.

Posted 05/11/2021

How to stay clear of loan sharks in the run up to Christmas

Swan Housing Association has teamed up with the England Illegal Money Lending Team to help protect residents from loan sharks.

Posted 26/10/2021

Swan celebrates long history with conversation, collaboration and cake

Swan staff and customers went ‘Back to the Future’ at a special afternoon tea event to celebrate Swan’s relationship with its long-term residents.

Posted 25/10/2021

Women on Wheels cycling success

Swan’s Customer Involvement and Community Development team have been running a second cohort of free women’s cycling lessons for Blackwall Reach residents.

Posted 20/10/2021

£1.3bn regeneration of Purfleet-on-Thames' town centre promoted as a flagship project in UK Global Investment Summit

The Royal Family and UK government has named the regeneration of central Purfleet-on-Thames town one of the best investment opportunities in Britain.

Posted 20/10/2021

Southend-on-Sea City Status – A fitting tribute to Sir David Amess

Everyone at Swan has been saddened by the tragic and shocking death of Southend West MP, Sir David Amess.

Posted 15/10/2021

Transformative Blackwall Reach Development receives planning approval for Phase Three

The third phase of the landmark £500m regeneration project at Blackwall Reach has received detailed planning permission.

Posted 11/10/2021

Swan confirms settle and CHP as delivery partners to boost delivery of new affordable housing

Swan HA has announced that it will be working with settle and CHP as delivery partners under Curo & Swan’s strategic partnership with Homes England.

Posted 08/10/2021

Green Fingers at Beechwood Community Garden

Swan and Axis team members along with key stakeholders and Swan customers recently came together to begin the revival of the Beechwood Village Community Garden.

Posted 01/10/2021

Swan CEO to retire after more than 28 years leading Swan Housing Association

Swan Housing Association has today announced that its Chief Executive Officer, John Synnuck, will be retiring in March 2022, concluding over 28 years of successful leadership.

Posted 29/09/2021

Queensway residents enjoy last of the summer sun at fun day

More than 120 residents living on the Queensway estate recently attended a special, invitation-only event to catch up with the organisations involved in the regeneration project.

Posted 25/09/2021

Swan's Rapid Response Team recognised at Great British Care Awards

Swan's Rapid Response team saw their hard work recognised as they were highly commended at the Great British Care Awards.

Posted 21/09/2021

Swan Housing Association appoints new Chair of Board

Swan Housing Association has confirmed that Pat Billingham will take up the post of Chair of the Board, with effect from 1 October 2021 when Swan’s existing Chair, Valerie Owen OBE concludes her terms of office.

Posted 14/09/2021

Gas Safety Week: Keeping our Nation Gas Safe

Swan Housing Association in partnership with Axis Europe are proud to be supporting Gas Safety Week 2021, taking place 13 – 19 September.

Posted 08/09/2021

The NU living configurator wins Highly Commended at the First Time Buyer Reader’s awards

NU living is delighted to celebrate being shortlisted for this year’s First Time Buyer Readers’ awards with their configurator device, in the category ‘Best Use of Interactive Tools.’

Posted 02/09/2021

Curo and Swan Housing secure £160m Homes England funding to build more affordable homes

West of England housing association Curo and Essex-based Swan Housing Association have secured a new strategic partnership with Homes England to build more affordable homes.

Posted 27/08/2021

August Bank Holiday Opening Hours

How to contact Swan during the August bank holiday.

Posted 27/07/2021

Care and Specialist Accommodation Team Win ‘Home Care Team Award’

Among hundreds of other worthy UK-wide entries, Swan impressed the judges with their ‘personalised approach, customer satisfaction, clear and positive outcomes’ in the ‘Home Care Team’ category.

Posted 22/07/2021

A Week in the Life of Swan’s Neighbourhoods Team

This week Swan is supporting ASB Awareness Week. Swan is using this week to put the spotlight on the demanding work officers do behind the scenes to tackle anti-social behaviour (ASB).

Posted 08/07/2021

Statement - Anniversary of the 2020 Incident at Watts Grove

Today, 8 July 2021, marks the first anniversary of the incident at Watts Grove and we fully recognise that this anniversary will be difficult for those directly affected.

Posted 18/06/2021

Learning Disability Week 2021

Learning Disability Week is a national awareness week that takes place in June each year.

Posted 18/06/2021

Community Driven Art Project at Blackwall Reach

The Taxonomy of Joy project invites the community to share joyful memories and moments through a series of interactive pop-up events.

Posted 16/06/2021

Clean Air Day 2021

Swan supports #CleanAirDay, the UK's largest air pollution campaign Led by Global Action Plan taking place on 17 June 2021.

Posted 14/06/2021

Window Cleaning Service Update

A number of residents have sent in queries about window cleaning at their blocks.

Posted 11/06/2021

Foyers Success Story

Hear Me Out! is a fund for young people with a project, programme, enterprise or other idea that will promote their talents, grow their strengths or develop a skill.

Posted 27/05/2021

Spring Bank Holiday Opening Hours

Here you can find emergency contact numbers whilst our offices remain closed over the Bank Holiday weekend.

Posted 27/05/2021

World Environment Day 2021

Since 1974, World Environment Day has been celebrated every year on 5 June, encouraging governments, businesses and the general public to address pressing environmental issues.

Posted 25/05/2021

Maximising Our Talent

"My position is really all about building a talent strategy fit for these strange times that enables Swan Housing to find the good eggs and nurture them until they are ready to fly the nest."

Posted 25/05/2021

Somewhere to Feel at Home - Key Worker Accommodation

The vital - and often life-saving - services delivered by NHS staff and other frontline workers has been brought to the fore this past year because of the Covid-19 pandemic.

Posted 24/05/2021

New Head of Sustainability will Help Swan Love the Planet

Swan Housing Association has announced the appointment of Ben Coombes as its Head of Sustainability.

Posted 17/05/2021

Road Closure - Blackwall Reach

Thames Water connection works to the Blackwall Reach Phase 2 site are expected to start on Woolmore Street on 24 May 2021 and will last approximately four weeks.

Posted 14/05/2021

Purfleet Regeneration Scheme – Shortlisted for Planning Awards 2021

Swan Housing Association’s Purfleet Centre Regeneration Scheme has been shortlisted for the Planning Awards 2021 in the Award for Regeneration category.

Posted 13/05/2021

Underground Refuse System - Blackwall Reach

The works to increase the capacity of the Underground Refuse System at Blackwall Reach is due to begin.

Posted 11/05/2021

Family Thank Swan's "Amazing" Carers

Jo, a member of the Swan Care and Support Team shared how the team recently made a real difference to one of our elderly customers who needed end-of-life care.

Posted 11/05/2021

Water Saving Week 2021

Saving water not only saves us money, it helps us protect the planet as well as our water resources and the wildlife that live in them. So, with drought season upon us, here’s some savvy water-saving tips ahead of this year’s Water Saving Week.

Posted 07/05/2021

Maternal Mental Health Week

Having a baby is a big life event, and it is natural to experience a range of emotions during pregnancy and after giving birth.

Posted 07/05/2021

Laindon Place – Shortlisted for Inside Housing Development Award

The shared ownership homes at Laindon Place – Landmark in Basildon have been shortlisted for an Inside Housing Development Award in the shared ownership category.

Posted 06/05/2021

National Walking Month - May

Many of us have been increasing our steps this last year being mindful of the lockdowns and restrictions which have still allowed us to exercise outside.

Posted 05/05/2021

Time for a Cuppa

Time for a Cuppa is an annual national fundraising initiative that sees the UK public organise their own tea and cake events to help raise funds for families facing dementia.

Posted 30/04/2021

Early May Bank Holiday Opening Hours

Here you can find emergency contact numbers whilst our offices remain closed over the Bank Holiday weekend.

Posted 22/04/2021

Blackhorse Yard Affordable Housing Scheme Gets Planning Approval

Planning permission has been granted for the Blackhorse Yard development in Waltham Forest, East London being delivered by Catalyst and Swan Housing Association.

Posted 21/04/2021

Save The Planet and Go Green with your Clean

Here’s some top tips on how to ‘green’ clean your home by replacing those chemical-laden products with natural remedies, that will leave your home squeaky clean whilst being considerate to our environment and also saving you pennies.

Posted 21/04/2021

Blackwall Reach Refuse Issues

We are sorry for the continuing refuse issues customers are experiencing on Blackwall Reach in east London.

Posted 20/04/2021

Taxonomy of Joy Project - Blackwall Reach

Swan has partnered with make:good and Bow Arts to work with residents and the local community at Blackwall Reach.

Posted 08/04/2021

Celebrating Jodie's Success

Our Foyers go beyond meeting housing needs, they also make a difference to the lives of young people, such as through supporting Foyer residents to enter employment.

Posted 01/04/2021

Easter Bank Holiday Opening Hours

Here you can find emergency contact numbers whilst our offices remain closed over the Bank Holiday weekend.

Posted 01/04/2021

Street Tag App - Maintenance Memo

The increasing popularity of the app has led to technical difficulties so the Developers have taken the difficult decision to pause the Leaderboards from 1 April 2021 – 30 April 2021 while they make a series of updates.

Posted 31/03/2021

£500m+ Better Queensway Regeneration Receives Planning Approval for Hybrid Application

Porters Place Southend-on-Sea LLP has received the green light for the long awaited Better Queensway regeneration project.

Posted 29/03/2021

Start On-Site for First Phase of £1bn Purfleet Town Centre Regeneration

Work has started on Phase 1A, the first phase of the £1bn Purfleet Centre Regeneration scheme. This phase will deliver 61 homes and is due for completion in March 2023.

Posted 19/03/2021

Joining Swan in a Pandemic

Over the past year, recruitment has still been a large part of Swan. Acquiring and maximising our talent has continued us on our journey, a vital element in taking us from strength to strength.

Posted 08/03/2021

International Women's Day 2021

#ChooseToChallenge that only women can forge gender parity. Gender equality isn’t just a women’s issue.

Posted 05/03/2021

National Careers Week 2021

As a child, a huge question was always pinned upon us – “What do you want to be when you grow up?” Was it an astronaut one week and a singer the next?

Posted 25/02/2021

Disruption to Heating and Hot Water: Maple House + Alberta House North and South

Due to on-going problems with heating and hot water supply affecting Maple House and Alberta House North and South, major excavation work has uncovered a series of water leaks that require urgent attention.

Posted 15/02/2021

Maximising Our Talent - Linda Kirby

Our new corporate strategy launched late last year, highlighting a business aim - maximise our talent, but in truth this is something that has been part of our business culture since day one.

Posted 11/02/2021

Celebrating National Apprenticeship Week

Employees at Swan Housing Association are celebrating National Apprenticeship Week (8-14 February) after successfully maximising their talent through apprenticeships.

Posted 10/02/2021

Watts Grove Update 10.02.21

The operation to remove the collapsed crane from Watts Grove was successfully completed in late December 2020. Swan’s specialist contractor, Keltbray, concluded their site works to achieve this, on Friday 29 January 2021.

Posted 05/02/2021

Frontline Story from our Foyer - Meet *Sophie

This is the story of Sophie's* journey, written in her own words. Sophie* moved into Swan House Foyer in 2017 as a quiet, shy and sad young girl, dealing with a long and controversial pending court case against her abuser.

Posted 03/02/2021

Environmental Advantages of the Better Queensway Regeneration Project

Porters Place Southend-on-Sea Limited Liability Partnership are committed to contributing to a greener Southend-on-Sea.

Posted 29/01/2021

The BVCT helps to keep kids active at Beechwood

Following a successful application to the Beechwood Village Community Trust (BVCT), a grant of £5,000 was awarded to Southend ATF in August 2020.

Posted 27/01/2021

Exmouth Estate Residents Encouraged to Take Part in Regeneration Plans

Swan Housing Association is inviting residents on the Exmouth Estate in Stepney, East London to share their views on its proposed redevelopment plans in a series of online consultation sessions from 2 - 4 February 2021.

Posted 21/01/2021

Modular Construction, an Innovative Solution to the Housing Industry

Swan Housing Association has been ahead of the curve in the property industry having introduced Modern Methods of Construction (MMC) back in 2017 opening their own modular housing factory to build customisable Cross Laminated Timber Volumetric homes.

Posted 15/01/2021

Blackwall Reach – Phase 2 Regeneration Update

Swan’s construction team are beginning to make rapid progress on Blackwall Reach Phase 2. This phase of the £600m regeneration scheme will deliver 268 new homes. 99 of these homes will be available for social rent and 15 for shared ownership.

Posted 08/01/2021

Repairs Update

Axis, our repairs partner, is currently working hard to complete emergency repairs despite significant staff shortages due to Covid-19.

Posted 07/01/2021

Swan’s Foyers Selected for National Youth Mental Health Pilot

Swan’s Accredited Foyers have been selected to take part in the pilot 'Connecting Minds' programme.

Posted 07/01/2021

Purfleet-on-Thames Town Centre Regeneration Boosted by Government £75m Funding Injection

Posted 23/12/2020

Christmas Opening Hours

Here you can find emergency contact numbers whilst our offices remain closed over the festive break.

Posted 22/12/2020

Basildon's Best Decorated Home this Christmas

Swan Housing Association is proud to sponsor the Mayor of Basildon’s Best Decorated Home competition this Christmas.

Posted 17/12/2020

Swan Frontline Keyworker Staff Raise Nearly £1,500 to Spread Kindness in Newham this Christmas

Swan Housing Association’s frontline keyworkers in the Estate Services Team have raised nearly £1,500 for the foodbank at Woodbridge Baptist Church in Forest Gate, London Borough of Newham.

Posted 17/12/2020

Countdown to Christmas Tree at Swan House Foyer

Swan House Foyer in Vange is home to young people aged 16-24. Like so many of us, the young people are really struggling with the ongoing Covid-19 restrictions, so staff wanted to bring the smiles and laughter back to the foyer.

Posted 17/12/2020

Christmas Kindness – Kay Martin from our Forest Gate Office

This year many of us have been personally inspired to deliver a small act of kindness. Housing Officer Kay Martin works in Swan’s Forest Gate team based in Newham. In her frontline role she is very aware of the devastating impact Covid-19 has had on so many families.

Posted 04/12/2020

Micro Grants Funding Opportunity

Our Resident Involvement and Community Development Team are working in partnership with the Essex Local Delivery Pilot (LDP) to build healthier and active communities across Essex. They want to make local communities more vibrant, connected and resilient by promoting active lifestyles for individuals and families.

Posted 04/12/2020

From Our Front Line - Martha's Story

Our Supported Housing team provide accommodation to 366 people who have additional support needs, to enable them to live independently within the community.

Posted 02/12/2020

Residents Asked for Views on Plans for First Phase of £500m Better Queensway Regeneration

Residents of Southend-on-Sea are being asked for their thoughts on plans for the first phase of the £500m Better Queensway regeneration scheme.

Posted 26/11/2020

LINQ and Swan Partnership at Blackwall Reach

LINQ Housing plc has acquired 40 market rent residential properties from NU living, a trading name of Swan New Homes, the development arm of Swan Housing Association, at its Blackwall Reach development in Tower Hamlets, East London (E14).

Posted 25/11/2020

Awarded over £4.5m from SELEP’s Getting Building Fund

The South East Local Enterprise Partnership (SELEP) has approved £30 million in funding for 14 projects in Essex, Southend and Thurrock from the Getting Building Fund (GBF), including £4.53million for Swan’s second modular housing factory in Basildon.

Posted 23/11/2020

Completion of First 14 New Homes at Laindon Place

Swan Housing Association has completed the first 14 new homes in the long awaited Laindon Place regeneration scheme. Known as the Landmark, the beautiful two and four-bedroom houses are situated within a cul-de-sac setting that overlooks the main regeneration site.

Posted 19/11/2020

Watts Grove Update 19.11.20

Following the collapse of the crane at Watts Grove on the 8 July 2020 Swan Housing Association appointed specialist contractor, Keltbray, to undertake the task of removing the crane.

Posted 29/10/2020

Swan / NU living Acquires Second Factory

Today Swan / NU living announced the acquisition of a 15-year lease of Basildon 117, a newly built 116,841 sq ft industrial unit, opposite their existing modular housing factory in Basildon, Essex.

Posted 16/10/2020

Updated Response Covid 19

Our care and support team will continue to work with young people, elderly residents and with those we provide care to in their homes, in Covid-19 secure ways. Schemes are being contacted directly with details of how the new changes will affect them.

Posted 17/09/2020

Updated Statement - Appleford Court Incident

Following the incident on Monday 14 September, Swan Housing Association has been working hard to support residents affected at Appleford Court, Pitsea.

Posted 14/09/2020

Response to Incident at Appleford Court, Pitsea

Swan Housing Association is aware of an incident that took place this afternoon 14.09.20 at Appleford Court, Pitsea. Staff are on site to support residents who have been evacuated following the reported gas explosion.

Posted 08/09/2020

Intro Training to Helping in Schools

Swan Housing Group and WEA along with  your local schools are joining together to  work in partnership to assist parents in  supporting children's learning development  and wellbeing and to offer learning  opportunities for adults.

Posted 13/08/2020

Beyond Talent - Talent Competition

If you are aged between 10 - 18 years and live in Laindon OR Beechwood, showcase your talent from the comfort of your home by entering any of the categories listed below:

Posted 17/07/2020

Updated Statement Regarding Watts Grove Issued 17 July 2020

Everyone at Swan / NU living continues to be  deeply saddened by the devastating incident which took place just over one week ago.

Posted 09/07/2020

Joint Statement of Chair and Chief Executive regarding Watts Grove

As Chair and Chief Executive of Swan Housing Association, we are deeply saddened by the tragic incident which occurred at our Watts Grove construction site yesterday afternoon.

Posted 08/07/2020

Bow - Watts Grove

Swan Housing Association /NU living is deeply saddened by an incident that has occurred at our Watts Grove development site this afternoon.

Posted 07/07/2020

Swan's Housing Heroes

Swan Housing Association is delighted to have been shortlisted in two categories in the upcoming Housing Hero Awards.

Posted 07/07/2020

Waste Not Want Not - Colchester Keyworker Living Team Donate to Harwich Foodbank

Members of the Swan team at our NHS Keyworker scheme in Colchester have been donating in-date and unopened food items left in properties.

Posted 07/07/2020

Care Technology to Help the Vulnerable During Covid-19

Swan Housing Association is bringing hope to vulnerable members of the Essex community during the Covid-19 crisis by working alongside Essex County Council.

Posted 03/07/2020

Swan Signs Deal To Bring New Lidl Store To Laindon Place

Swan Housing Association is delighted to confirm that Lidl will be developing a new larger store as part of the Laindon Place regeneration scheme.

Posted 03/07/2020

Swan And Axis Continue Excellent Gas Safety Partnership Working In Lockdown

As a responsible landlord, Swan has continued to carry out Gas Safety Inspections throughout lockdown wherever possible.

Posted 26/06/2020

Swan Housing continues innovative community engagement in Laindon during lockdown

Swan Housing Association remains dedicated to engaging local communities during the current lockdown we are all experiencing.

Posted 25/06/2020

Supporting 'Homes At The Heart' Campaign

Swan is supporting Homes at the Heart, a campaign and coalition calling on the government to put social homes at the heart of its plan for social and economic recovery from the coronavirus crisis.

Posted 04/06/2020

Grant from Countryside Communities Fund to Support Essex Communities

Countryside, the leading UK mixed-tenure developer has donated £3,500 to Swan Housing Association to support two projects.

Posted 19/05/2020

New images of £1bn Purfleet-on-Thames regeneration revealed

New images have been released showing how the £1bn regeneration of Purfleet-on-Thames will transform the town centre and riverfront.

Posted 05/05/2020

Swan Housing Association Shortlisted For Two RESI awards

Swan has been shortlisted for two RESI awards organised by Property Week for creating places people want to call home.

Posted 05/05/2020

VE Day 2020

On Friday - VE Day 75 - the official programme of national events to commemorate and celebrate will be taking place on television, radio and social media.

Posted 28/04/2020

Swan Appoints Geoff Pearce Deputy Chief Executive

Swan Housing has confirmed the appointment of its Executive Director of Regeneration and Development, Geoff Pearce, to the role of its Deputy Chief Executive.

Posted 24/04/2020

Swan signs Tower Hamlets Coronavirus Pledge

At Swan we are committed to supporting all our residents wherever they live, through the Coronavirus COVID-19 pandemic.

Posted 23/04/2020

Resident Training Programme Spring 2020

Swan residents aged over 19 have free access to over forty online courses that could start them on a journey to a new career or help them to progress in their current one.

Posted 31/03/2020

Switchboard Changes

Our Housing Teams will remain available to support you via our website where you can use live chat on  www.swan.org.uk  or by phone if you cannot find what you need online.

Posted 24/03/2020

Our Response to the Coronavirus Update 24|03|20

We know that this is a worrying and uncertain time for everyone. We wanted to reassure you that we will continue to do all we can to support you and your family.

Posted 23/03/2020

Warning - Protect The Vulnerable

Unfortunately there have been reports of people knocking on doors to say they are carrying out coronavirus tests on behalf of NHS/your surgery etc.

Posted 23/03/2020

Cornavirus - Update to Services inc Axis

Your safety and security and that of our staff is our main priority.  To make sure we are looking after everyone in the safest possible way during the Coronavirus COVID-19 situation.

Posted 20/03/2020

Plans For Transformation Of Queensway Estate Revealed By Porter’s Place LLP

Ambitious plans to transform the Queensway Estate into a vibrant new place have been revealed by Porters Place Southend-on-Sea LLP.

Posted 19/03/2020

Coronavirus - Worried About Finances?

We understand that this is a time of uncertainty, so we our specialist teams have pulled together advice for you if you have been affected by the Coronavirus.

Posted 17/03/2020

Our Response To The Coronavirus 17|03|20

We know that this is a worrying and uncertain time for everyone. We wanted to reassure you that we will continue to do all we can to support you.

Posted 17/03/2020

Purfleet-On-Thames Regeneration Welcomes £75m Government Funding Boost

Purfleet Centre Regeneration Ltd (PCRL) has welcomed the Chancellor's pledge for £75m of Housing Infrastructure Funding to support the £1bn regeneration of Purfleet-on-Thames town centre.

Posted 13/03/2020

One of Top 25 Housing Associations to Work For

Swan Housing Association is celebrating after coming in at number ten in the Best 25 Housing Associations 2020.

Posted 06/03/2020

Exmouth Residents Encouraged To ‘Think Big’ About Careers

A group of 70 young people from the Exmouth Estate, E1, graduated from the first part of Swan Housing Association's 'Think Big' project.

Posted 03/03/2020

Swan Housing Association Receives Outstanding Rating By Care Quality Commission

Swan Housing Association has received an overall rating of 'outstanding' from the Care Quality Commission (CQC).

Posted 21/02/2020

Consultation on Exmouth: Commercial Road

Over 120 residents from the Exmouth Estate, E1 attended the first in a series of consultation events.

Posted 19/02/2020

Minister for Business and Industry Visits Our Modular Housing Factory

Swan Housing Association welcomed MP Nadhim Zahawi, Parliamentary Under Secretary of State (Minister for Business and Industry).

Posted 03/02/2020

National Apprenticeship Week 2020

To celebrate National Apprenticeship Week we caught up with Jessica*, Apprentice Customer Services Officer working in Swan's Neighbourhoods Team.

Posted 25/01/2020

Beechwood: A fresh approach to home design

NU living presents Beechwood, a pioneering development of 251 customisable new homes, set in thriving Basildon.

Posted 13/01/2020

Purfleet Centre Regeneration Limited Gets Green Light

Planning permission was granted for 61 high-quality family homes close to the train station in Purfleet at Thursday night’s (9 January 2020) Planning Committee of Thurrock Council.