Equality, Diversity & Inclusion

Room of people

Swan’s vision is to deliver a truly inclusive customer service offer that improves lives, as well as an employment offer which meets best practice. 

Through our activities as an employer, a landlord, a service provider, a partner and in procurement, we seek to eliminate discrimination, harassment and victimisation and advance equality of opportunity, foster good relations, tackle prejudice and promote understanding.

We welcome the requirements placed upon us to comply with the legal and regulatory requirements that relate to equality, diversity and inclusion - and aim to do more.

We’re committed to working with residents, customers, partners and employees to tackle the equality, diversity and inclusion issues that matter to them and to achieving shared objectives with the aim of improving outcome for everyone, regardless of:

  • Age
  • Disability
  • Gender identity and gender expression
  • Marriage and civil partnership
  • Pregnancy, maternity and paternity
  • Race, colour, nationality, ethnic or national origins
  • Religion or belief
  • Sex
  • Sexual orientation

Our Equality Scheme 2018-2022 focuses on achieving the following five key objectives over the four-year period 2018-2022:

  • Promote diversity in leadership
  • Be innovative, aspirational and meet best practice
  • Measure equality outcomes and publish what we do
  • Develop our workforce to deliver our values and embed these in all that we do
  • Support our customers to ensure equality outcomes in times of change

For further information about equality and diversity at Swan Housing, please follow the links below:

Swan Housing Association Equality Scheme 2018-2022

Swan Housing Association Annual Equality, Diversity and Inclusion Report 2019/20

Housing Diversity Network Accreditation 

 Diversity Network Accreditation Logo                                           

We’ve been awarded Diversity Network Accreditation for excellence in equality and diversity by the Housing Diversity Network (HDN). We initially achieved this accreditation in 2016 with five distinctions for good practice and were reaccredited in 2019 with eight distinctions for good practice.

HouseProud Pledge 

 HouseProud Pledge Pioneer logo                                                                    

We have signed the HouseProud Pledge to demonstrate our commitment to LGBTQ+ equality.

We’re committed to ensuring LGBTQ+ residents can have input at a strategic level, increasing LGBTQ+ visibility, and providing staff training to improve understanding of LGBTQ+ lives. If you would like to get involved in any way please contact the Resident Involvement and Community Development Team (Tel. 0300 303 2500 or 01277 844242 / Email involvement@swan.org.uk). For more information about the HouseProud Pledge and HouseProud’s ‘No Place Like Home’ research that led to the development of the pledge, please see www.houseproud-lgbt.com.